What Ezecutor is, and is not
Ezecutor is software. It helps you record information about your estate, prepare a will document from your answers, confirm on a schedule that you are well, and hand a named executor (the person who handles things) a plan when you are not. Ezecutor is not a law firm, does not practice law, and does not give legal, tax, or financial advice. Documents it prepares are based on your answers and general rules for your state; they are not reviewed by a lawyer unless you arrange that yourself. If your situation is complicated, or the estate is large, speak with an attorney licensed in your state.
Your account and your vault
You sign in with a one-time code sent to your email. Your vault is encrypted on your device with a passphrase you choose. We never receive that passphrase, and we cannot open your vault, reset the passphrase, or read what you store. If you lose the passphrase and have not kept a recovery kit, the contents of the vault cannot be recovered by anyone. That is the design, and you accept it by using the service.
Check-ins, and who we contact if you go quiet
You choose how often we ask whether you are well. If you do not answer, we contact you, then the trusted contacts you named, then your executor, on the schedule shown in the app. We rely on the email addresses and phone numbers you give us being correct. Delivery of any message can fail for reasons outside our control. You should not rely on Ezecutor as the only way anyone would learn of your death, or that you can no longer manage your affairs.
What your executor can see, and when
Items you mark “shared now” are visible to your executor as soon as they have accepted. Everything else is released only after your executor reports a death and seven days pass. We tell you and your trusted contacts the moment a death is reported, and a single check-in from you withdraws the report. Your executor opens the vault with a code you give them directly. We do not hold that code. You are responsible for choosing an executor you trust and for how you hand over the code.
Your will, and making it valid
A will prepared with Ezecutor is not valid until it is signed according to the law of your state, usually before witnesses and sometimes a notary. The app shows the rules we understand to apply in your state; those rules change, and county practice varies. Signing, keeping the original safe, and any later changes are your responsibility. We do not file, register, or hold original wills.
What it costs
Preparing and finalizing a will is a one-time fee shown at checkout. Keeping the vault, check-ins, and executor access running is a membership billed monthly or yearly. You may cancel the membership at any time; what has already been released to your executor stays released. Fees are not refundable except where the law requires otherwise. The executor never pays.
Using it fairly
Use the service only for your own estate, or for an estate you are the named executor of. Do not upload material you do not have the right to store. Do not try to reach another person’s vault, interfere with the service, or report a death that has not happened.
What we are not responsible for
The service is provided as it is. To the fullest extent the law allows, Ezecutor and its founders are not liable for indirect, incidental, or consequential damages, for loss of data you did not back up, for a message that was not delivered, or for the legal effect of any document prepared with the service. Our total liability for any claim is limited to the fees you paid in the twelve months before the claim.
Changes to these terms, and how to reach us
We may update these terms. We will show the effective date at the top and tell you of important changes by email. Questions go to support@ezecutor.co.